Okay, so I spoke with Niki and all my questions have been put to rest.
I’ve been told that ‘Tara’ the girl I spoke to at the first stage of the process no longer works at Slimband. Thank goodness! It certainly doesn’t help their image any to have people like that on the other end! But it also confirms my suspicions that the Slimband team keeps their eyes on the prize and watch these forums for any problems with current and potential clients. So keep that in mind when you’re posting!
I’ve also been made aware of a few internal changes happing with Slimband in terms of their information packages and the schedule for receiving this information. Apparently, I will receive one binder by FedEx before surgery and one binder with post-op info after surgery. That’s great news!!
Finally, Niki also said she would do her best to make sure Dr Yau is there for me on Friday. That being said, I’m not sure how that can be guaranteed but I’m taking her word for it and I’m confident in her so I think it will be fine.
One thing I’d also like to add is that Niki is a fountain of information. And like most consultants she prefers to express herself over the phone. And she’s great at it! As soon as I spoke to her I had all the answers I needed and I felt pretty relieved. She comes across as a VERY warm person and even did so under the pressure of my big mouth so kudos to her for that.
I guess this is a lesson for me in patience. I’m super excited about my surgery on Friday and can’t wait to meet the team.
Wangpangtang, I would recommend you do go with Slimband but only if it works for you. Do your own research (as it appears you are right now) and I’m sure you’ll find the best solution for you. That being said, you’re almost always going to find someone who isn’t happy with the clinic you’re considering. Don’t let that stop you from considering them because perhaps that person just didn’t have a Niki. And perhaps that person doesn’t post the good stuff as well as the bad, like me. Most people don’t.
Good luck with your journey! And I hope things work out. Feel free to PM me if you’d like more updates on my progress.
I never did receive the ‘pre-op binder’ they mentioned…